Creating quotations: a task that may seem simple, but in reality it is different. The danger
of faulty quotations lurks. Dynamic rates, complex pricing structures and managing
fragmented data. All these features make preparing an accurate quotation time-consuming and error-prone. Many companies still rely on static Excel matrices, leading to inefficiency, missed sales and costly mistakes. Time to say hello to this!

With Simply Deliver’s advanced CRM and Quotation Module, this is a thing of the past. Through smart automation and real-time insight into rates and margins, you speed up the quotation process, improve accuracy and maximise your profitability. Less manual work, more control and a seamless connection to your logistic processes. Ready to transform your quotation process?

In this blog you will discover:

• The challenges in the market;
• How Simply Deliver defies these challenges;
• How you save both time and costs with a CRM and quotation module.

The challenges in the market

• Manual and time-consuming quotations

Many logistics companies produce last-minute quotes based on static Excel lists, in which rates are manually looked up. This process is prone to errors and unnecessarily time-consuming.

• Complex pricing structures

Quotations are often provided by e-mail or even over the phone, leading to a loss of overview. This complicates the follow-up and ensures that valuable leads are not always converted into profitable deals.

• Delay in sales and follow-up

Planners, drivers, and customers remain connected within the fleet management system. Updates, changes, and notifications are shared instantly, eliminating miscommunication.

• No real-time insight

Changes in purchase prices and transport options are not visible in traditional systems. As a result, companies do not move quickly in case of cancellations, route changes or price fluctuations, leading to missed opportunities and rising costs.

• Changing customer expectations

Customers no longer want to wait for a quote; they expect instant insight into fares and available routes. Manually searching for the best price and route option takes too much time and makes a logistics company less competitive.

How does Simply Deliver defy these challenges?

Simply Deliver has developed an advanced CRM management system and Quotation Module that helps logistics companies streamline their quotation process. This module offers numerous smart features to ensure speed, accuracy and flexibility.

1. Fully automated quotation calculations
With Simply Deliver’s module, sales staff only need to enter the departure and destination location. Based on all imported rates, contracts and operator schedules, the most efficient and cost-effective route is calculated, including CO2 emissions and possible alternatives.

2. Real-time updates and bulk adjustments
Purchase prices and transport options are constantly changing. Simply Deliver offers integrations with market pricing platforms such as Transporeon Market Price, Railflow ICB (IntermodalCapacity Broker) and PTV, ensuring that all prices and schedules are updated in real-time. This avoids issuing outdated or incorrect quotes.

3. Automatic deviation detection and signalling
When an operator changes its rates or routes, the system immediately signals the impact on open quotes and bookings. This allows companies to act proactively and avoid unnecessary costs or lost turnover.

4. Clear margins and profit optimisation
Automated Maut Calculation and Margin Analyses immediately show whether a quotation is within the desired margins. This prevents employees from accidentally issuing quotations below the market price, resulting in money being lost.

5. Efficient management of customer and contract information
The module provides a Control Dashboard in which all current quotations and contracts can be viewed. Thanks to features such as the Task List, Call List, Offers Due Date and Lost/Win Ratio, the sales team can easily prioritise and follow up.

6. Direct customer interaction and integrations                                                                                                            Clients can request rates, generate quotations and approve them directly via the Client Portal. This speeds up the sales process and increases conversion. In addition, the system integrates with Microsoft Outlook, Google G-Suite and Microsoft Office Calendar for a seamless workflow.

The challenges in the logistics sector demand a fresh approach. Simply Deliver’s Driver-App is a groundbreaking solution that not only supports drivers but also helps planners and customers work together more efficiently. This app addresses the shortcomings of traditional onboard computers and outdated fleet management systems, offering a flexible, scalable, and user-friendly alternative.

In this article, you’ll find:

• The functionalities
• Who the Driver-App is for and how it works
• The key benefits
• Discover how two of our customers use the Driver-App

What makes Simply Deliver’s Driver App unique?

Simply Deliver’s Driver App is more than just a software tool it’s a step toward the future of logistics. You can take that step too. By combining technology and flexibility, the app provides an ergonomic solution for today’s challenges and tomorrow’s opportunities. Below are its key features:

• Immediate availability

The app is available in the App Store and Google Play Store. Quick implementation is possible due to the absence of cumbersome release processes or expensive hardware. The app can be downloaded and used directly on any mobile device.

• Flexibility and customisability

The app can easily be tailored to specific customer needs. From adding new fields to setting up specific workflows, everything is possible. Additionally, the app can be customized to match your branding. And all of this without waiting months for programmers.

• Real-time communication

Planners, drivers, and customers remain connected within the fleet management system. Updates, changes, and notifications are shared instantly, eliminating miscommunication.

• Paperless operations

All documents, such as CMR, POD, and waybills, are processed digitally. This not only saves time and costs but also reduces reliance on physical documents.

• Seamless integration with existing systems

The Driver App integrates seamlessly with TMS and WMS systems. This provides a centralized overview and eliminates the need for decentralized communication via WhatsApp or phone calls.

Who is the Driver-App for, and how does it work?

The Driver App was developed with one goal in mind: to make the logistics process simpler, more efficient, and more transparent for everyone. From the smallest transport companies to the largest logistics service providers, the app effortlessly adapts to your needs. Even as your organization grows, the app scales seamlessly with you.

Here’s how the Driver App contributes to the success of drivers, planners, and customers:

Customer cases: how companies benefit from the Driver App

• Cost savings

A Client Portal is a commonly used term that often doesn’t fully capture its essence. It’s more than just a simple application it’s the control tower of your logistics operation, where you can plan, monitor, and manage everything in an organized manner. From this central hub, you can see everything at a glance, ensuring more structure, less chaos, and smoother processes. While many TMS and WMS providers offer portals, these solutions often lack critical functionalities since it’s not their core business. Additionally, they are often outdated and unable to seamlessly integrate with sources like fleet management, storage, and warehouse activities. 

In this blog, you’ll discover:

• How a Client Portal not only provides visibility but also helps companies transition from reactive to proactive operations;
• How the Client Portal functions as an order management platform and control tower for internal teams;
• How Simply Deliver successfully addresses these challenges.

What a Client Portal should do

An effective Client Portal should offer much more than just visibility. It should serve as a central place where you have full control over your logistics processes. With just one dashboard, it should be possible to manage all aspects of your supply chain visibility, from real-time tracking of goods flows to streamlining order entry. This prevents you from wasting time and energy on cumbersome manual processes. Additionally, a well-designed portal saves significant time by enabling internal teams to work faster and more efficiently. As we all know: time is money. The beauty is that this ultimately results in cost savings.

In short, a modern Client Portal is indispensable. Below, you’ll discover what Simply Deliver believes a good portal should offer:

• Proactive information provision

Customers can not only view the status of orders but also access information about inventory, CO2 reports, service levels, and KPIs. This not only helps to quickly answer customer inquiries but also enables customers to take action based on real-time data. This increases customer satisfaction while simultaneously reducing the workload on internal departments like customer service. Proactive notifications ensure customers are informed before they even need to ask.

• Flexibility

Customer needs can vary greatly depending on their specific activities. A portal must be versatile enough to handle everything from ADR transports with strict safety standards to consumer-focused shipments requiring fast delivery times. This means the portal must not only be scalable but also support configurations tailored to the unique requirements of each customer. This flexibility ensures the portal remains relevant for diverse customer segments.

• Self-service

With an intuitive interface, customers gain direct access to crucial data, enabling them to make decisions faster. They can check statuses, download documents, or make changes without relying on customer service. This not only increases self-sufficiency but also speeds up processes and improves efficiency. Additionally, users can easily adjust settings, such as configuring alerts and determining which data is relevant to them. Customers can even manage user groups and personalize the portal for their clients. This ensures everyone has the exact information they need for smooth operations.

• AI chatbot: access to instant information

Simply Deliver has integrated an AI-driven chatbot into the portal, giving users effortless access to critical information without navigating complex menus. With this chatbot, customers can easily ask questions about topics like track and trace, truck details, inventory insights, reference numbers, bookings, rates, and license plates. The intuitive chat environment similar to ChatGPT provides customers with quick and accurate information. This makes the process more efficient and reduces time investment, resulting in an improved customer experience.

• Custom notifications

Our portal enables companies to set up alerts tailored to their customers’ needs. Customers receive only the information relevant to them, such as updates on delayed deliveries, arrival times, or inventory discrepancies. This self-sufficiency reduces the need for manual follow-up and strengthens customer trust.

• Control tower functionality

The portal serves as a central hub where various data streams converge in one dashboard. This allows companies to not only monitor all logistics processes in one place but also take immediate action. Whether it’s rescheduling a delivery or resolving an incident, the portal provides the tools to stay proactive.

• Step-by-step innovation

Simply Deliver believes in an iterative approach where companies don’t need to implement major changes all at once. Our portal can be introduced step by step, ensuring a smooth transition and minimizing risks. This allows companies to see quick results without jeopardizing operational continuity.

Apply now!

Please fill in the contact form below and submit all relevant details. We’re happy to get in touch.

Apply now!

Please fill in the contact form below and submit all relevant details. We’re happy to get in touch.

Apply now!

Please fill in the contact form below and submit all relevant details. We’re happy to get in touch.

Apply now!

Please fill in the contact form below and submit all relevant details. We’re happy to get in touch.

Vos Transport Group, a family-owned company with an impressive fleet of 450 trucks and 600 trailers, has played an important role in the transport of consumer goods, food, chemical products and high-value transport for more than 75 years. As a long-distance haulier in the business market, with a focus on Northwest Europe, Vos Transport continues to distinguish itself through both high quality, efficiency and a personal approach. With Simply Deliver’s proven IT solutions, they reinvent logistics as a frontrunner every day, aiming, among other things, at an ROI that is about more than just results.

The route to the logistics ecosystem

The step towards optimisation started at Vos Transport Group with the implementation of automatic order processing. This system simplifies and automates manual order entry, which brought about an efficiency gain. ‘We process many orders a day, often delivered via PDF files or even by fax. With AOI, we can enter some of these orders automatically, which saves us time and errors. However, it is important to train the module. It reduces human errors, but for that you have to invest a little time once which makes the module learn and then it automatically starts working for you.

The biggest benefit of the AOI module lies in relieving the burden on staff, says Max Menheere, Operations Manager at Vos Transport. ‘It is difficult to find colleagues for customer service and order entry. There is a high demand for staff in the market and we at Vos would like to make the work more fun too. With the use of the AOI module, our employees have more time for customer-oriented service instead of repetitive tasks. This makes work more challenging and creates more job satisfaction across the team. More job satisfaction also positively affects customer service which puts you in a nice loop of growth as a company.’

Apply now!

Please fill in the contact form below and submit all relevant details. We’re happy to get in touch.

Apply now!

Please fill in the contact form below and submit all relevant details. We’re happy to get in touch.